FAQS
Are there any smoking areas in the hotel?
Smoking is only allowed in balconies or terraces (Smoking Areas).
Does the hotel have its own parking?
The hotel has its own car park and reservation is not required. Access to the car park is made with the room key.
Is the parking paid? What is the value?
Yes, there is a car park but is not paid.
Is it possible to reserve parking in advance in order to guarantee it?
The hotel does not accept car park reservations, as it is not necessary, since access is made with the room key and is for guests only.
Can I leave my luggage in the hotel before check-in and after check-out?
Yes. We have a room for storing luggage before check-in and after check-out.
Do rates include pool access?
Yes, rates do include pool access.
What is the SPA and pool schedule?
Monday to Saturday: 9AM to 8PM -SPA
Sunday: Closed -SPA
INDOOR SWIMMING POOL EVERY DAY FROM 7AM TO 9PM
INFORMATION AND RESERVATIONS:
Direct Contact Tel: +351 291 724151
Email: spa.melia.madeira@meliaportugal.com
Can I use the spa services without being accommodated?
Yes, you can use the spa services without being accommodated.
Are pets allowed in the hotel?
YES (SMALL SIZE – SEE CONDITIONS WITH THE HOTEL)
Does the hotel have meeting rooms?
Yes. Our hotel has 6 meeting rooms. For more information please visit our website : https://www.meliamadeira.com/reunioes-eventos/
Does the hotel have weeding services?
Yes. For more information please visit our website : https://www.meliamadeira.com/reunioes-eventos/.
Are there any lifts?
Yes, is there lifts available.
Are there any chargers for electric cars?
No, there are not chargers for electric cars
Is there any Wi-fi service in the hotel (including rooms)?
Yes, there is Wi-fi in the entire hotel.
Does the hotel have lobby and public spaces?
Yes, the hotel does have lobby and public spaces.
Does the hotel have laundry and ironing service?
Yes, hotel does have laundry and ironing services.
Which activities can be booked in the reception?
A variety of activities, from taking excursions to catamaran rides, etc. Please contact the hotel reception for more information.
Is there a babysitting service?
Yes. Please contact reception to find out the different options and associated costs.
How does the lost and found service work?
Please contact reception if you have forgotten something at the hotel.
Does the Hotel have a loyalty program?
Yes, we have a Rewards card. See https://www.melia.com/en/meliarewards for more information.
Where can I find information about other hotels of the group?
You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio
4.6/5
Excellent
Top 5 in Caparica
Based on 363 reviews
4.7/5
TrypAdvisor
4.7/5
4.7/5
Booking.com
Contact us
T. General
Rua Leichlingen, 2-4, 9000-003 FUNCHAL
*Call to the national landline network
Newsletter
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The MELIÁREWARDS program allows you to accumulate points that you can exchange for hotel stays or enjoy our spa services or restaurants. Sign up now and receive 2,000 points.
The program has 4 basic levels: White, Silver, Gold and Platinum. As you go up a level, you can enjoy more services and exclusive advantages. With MELIÁREWARDS, belonging is more.
